AI Knowledge Chatbot

I will build a RAG AI chatbot trained on your documents and website

Jedidiah GabrielProduct engineer · Kaduna, Nigeria · Replies within 24 hours

AI Knowledge Chatbot flyer: Ask your documents anything.

About this gig

Generic chatbots guess. A retrieval chatbot (RAG) answers from your own material and tells you where the answer came from.

I build AI chatbots trained on your documents, website, policies and FAQs. When someone asks a question, the bot finds the passages that answer it and writes a reply from those passages only, with the source linked. If your documents don't cover the question, it says so and passes the question to your team.

What you get:

Your PDFs, Word files, Google Docs and web pages indexed
A chat widget styled to your brand for your website
A private staff version for internal policies and manuals
Sources shown under every answer
Handover to email, Telegram or WhatsApp for questions it can't answer
A report of the questions people ask most

I structure content for AI readers on my own site, and I build the alert and handover systems these bots plug into.

Send me the kind of documents you have and who will ask the questions, and I'll recommend a package.

Use cases

Customer support

Answers product, shipping and returns questions from your help docs, around the clock.

HR policy assistant

Staff ask about leave, benefits and procedures and get the policy with the section cited.

Sales enablement

Reps get instant answers from product sheets, pricing and case studies.

School help desk

Parents and students ask about admissions, fees and calendars.

Government services

Citizens get answers from guidelines and forms without calling an office.

Technical docs

Developers query your API docs and get code-ready answers.

Legal and compliance

Search contracts and regulations by question instead of keyword.

Onboarding

New hires learn tools and processes by asking.

What changes

Today

Support answers the same questions from the same documents all day
New staff can't find the policy buried in a shared drive
Generic chatbots make up answers about your business
Visitors leave when they can't find a fact fast

After

Answers drawn only from your documents, with the source linked
A widget on your website and a private version for staff
Questions it can't answer go to a person and become new FAQ entries
A report of what people ask, so you know what to write next

How it works

01Upload PDFs, docs and pages
02Split and index them
03Visitor asks a question
04Find matching passages
05AI answers with sources
06Unanswered goes to staff

Compare packages

Package	Starter$220	Business$540	Scale$1,300
What it is	Website chatbot on up to 100 pages of content, sources shown with answers	Up to 500 documents, a staff version, handover to a person and analytics	Auto-sync from Drive or Notion, roles, three languages and API access
Content indexed	Up to 100 pages	Up to 500 documents	Up to 5,000 documents
Sources shown with answers	✓	✓	✓
Website widget	✓	✓	✓
Private staff version	–	✓	✓
Handover to a person	–	✓	✓
Question analytics	–	✓	✓
Auto-sync from Google Drive or Notion	–	–	✓
Role-based access	–	–	✓
Languages	1	1	3
Delivery	5 days	9 days	15 days
Revisions	2	3	4

Add-ons

Faster delivery+30% of the package
One extra language+$70
Telegram or WhatsApp alerts for your team+$60
One extra integration (any tool with an API)+$80
30 days of support after delivery+$90

Built before

jedshock.comThis site: sitemap, llms.txt and JSON-LD generated from content at build time, so AI answer engines can read and cite it.jedshock.com

Telegram notification servicePrivate service that turns orders, bookings and service requests into instant Telegram alerts for the right staff member.Private build · walkthrough on a call

Who it's for

Customer support teams
Schools
Clinics
SaaS companies
Government agencies and NGOs

What I'll need from you

The documents, pages or folders to include
The questions customers or staff ask most
Brand colours and the tone the bot should use
Where unanswered questions should go

Questions, answered

Will it make things up?

It's instructed to answer only from your documents and to say when it doesn't know. Every answer links the passage it used, so you can check it.

Is my data used to train public AI models?

I use API providers that don't train on API data by default, and the search index lives in a database you own.

Can the same bot run on WhatsApp or Telegram?

Yes. One knowledge base can power a website widget, WhatsApp, Telegram or Slack.

Are third-party costs included?

No. Usage fees for services like OpenAI, Twilio, WhatsApp or hosting are billed to your account at their own rates. I estimate them before we start and design to keep them low.

Who owns the code and accounts when we finish?

You do. Code goes to your repository, and services run on accounts in your name, so you are never locked to me. I hand over logins, keys and a short guide.

The thinking behind it

Give Claude the Keys, SafelyAI assistants are useful when they can see your business data and dangerous when they can change anything. How a custom MCP server gives Claude, ChatGPT and Cursor scoped, logged access to your tools.